We are thrilled to announce that Advanced Business Equipment (ABE) has, for the sixth consecutive year, received the prestigious CEO Juice World Class Service Award! This consistent recognition underscores our unwavering commitment to providing exceptional customer service and support to our valued clients. This award reflects our continued dedication to exceeding expectations and building lasting relationships.
As in previous years, this achievement is a testament to the hard work and dedication of our entire team. From our skilled service technicians in the field to our efficient inventory and help desk teams, every member of ABE plays a vital role in delivering the world-class service our customers deserve. We extend our sincerest gratitude to them all.
“This award is a reflection of the hard work and dedication of our entire team,” says Mike Cordiale, Service Manager at ABE. “From our technicians in the field to our inventory and help desk teams, everyone plays a crucial role in delivering the world-class service that our customers deserve.”
Our ability to consistently achieve the CEO Juice World Class Service Award is directly tied to our exceptional Net Promoter Score (NPS). What’s NPS? Think of it as the gold standard for customer happiness. It’s measured on a scale from -100 to +100, with the average US company landing around 10. To achieve a ‘World Class’ award, a score above 70 is required. We’re proud to share that our NPS consistently exceeds this benchmark, demonstrating our commitment to going above and beyond for our customers and building lasting relationships.
We are incredibly proud of this achievement and remain committed to providing the highest level of service and support to our customers for many years to come. We view this award, received multiple times, as a continuous challenge to improve and innovate in our service delivery.