Crunching the numbers at ABE shows a company that prioritizes customer relationships, honors commitments, continuously keeps up with the rapid pace of technology — and keeps expanding and strengthening its aspirations to bring leading-edge technologies to local businesses in WNC and the Upstate.
We're pleased to shine our community partner non-profit spotlight on SOARNC, founded in 1977 by Jonathan Jones, an adult with a learning disability who believed that focusing on an individual’s strengths, rather than their deficits, was critical in ensuring their success. He and his wife began the non-profit organization with programs built around the specific needs of the Learning Disabled (LD) and ADHD youth they serve. Their understanding of these youth is evident in everything they do
"Before the Pandemic." Not too long ago, those words belonged squarely in a science fiction movie, yet we now hear them used on a daily basis. We now have a defined timeline of “before” and “during” and are (slowly) heading into “after”. As we embrace 2021, we wanted to share a few lessons we've learned as we help clients, new and old, during the pandemic.
Numbers really do matter, especially when given as an indication of customer satisfaction. That's why we participate in a third-party customer service survey, sent out after every service call by our technicians. The Net Promoter Score®, or NPS®, measures customer experience through a survey consisting of a two-part questionnaire. We're quite proud to have attained a score of 100, an indication that our efforts to take care of our customers are really paying off.
A Game Changer for Small and Medium Businesses: Section 179
If you haven't yet taken advantage of Section 179 tax incentives to purchase or lease office technology and managed IT equipment in the current tax year, you still have a few weeks left to do so.
According to the IRS website: "Section 179 of the IRS tax code allows businesses to deduct the full purchase price of qualifying equipment and/or software purchased or financed during the tax year. That means that if you buy (or lease) a piece of qualifying equipment, you can deduct the FULL PURCHASE PRICE from your gross income. It’s an incentive created by the U.S. government to encourage businesses to buy equipment and invest in themselves." However, in order to take the deduction for tax year 2020, the equipment must be financed or purchased and put into service between January 1, 2020 and the end of the day on December 31, 2020.
The process of large format scanning captures and converts large format documents to digital files that are easy to manage, access, and distribute, typically in file formats PDF, JPEG and TIFF. Do you have a library of important large format documents to scan for future reference?
Mountain Projects’ motto is ‘Helping People Help Themselves’, and nowhere is this more evident than in their self-help, owner-built housing program, where participants save money and earn "sweat equity" toward their new home by completing 65% of the labor themselves. No construction experience is required, and Mountain Projects provides a construction supervisor to assist future homeowners through the process. All homes are financed with low-interest Rural Home Loans. Mountain Projects has built 51 homes through this program.