ABE Blog

Left: a man reaching up and cutting overhanging branches from a downed tree with a chainsaw; on the right a man cutting a downed tree trunk with a chainsaw

43 Years Strong: ABE Stands by Local Businesses in the Wake of Helene

Today, October 8th, 2024, marks forty-three years of serving Western North Carolina. Never in our wildest dreams did we imagine celebrating this anniversary amidst such devastation. Yet here we stand, determined to help our community rebuild. In the 11 days since Hurricane Helene swept through our beloved mountains, ABE owner Kevin Jackson, along with a crew of family and friends,

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smiling man standing in front of a building door, holding up a house key

Homeward Bound: Ending Homelessness in WNC

Homelessness is a complex issue that affects everyone in a community. Chronically homeless individuals, especially, face significant challenges and rely heavily on public services. Studies show these costs can reach $30,000 to $50,000 per person annually. In contrast, the estimated cost of Permanent Supportive Housing is less than $14,000 per individual per year, as much as 70% less than what

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infographic explaining the 4 ways that Direct ensures compliant patient data sharing

Compliant Workflow with Healthcare-Enabled MFP Plus

Compliant, Efficient Patient Information Sharing with Healthcare-Enabled MFP Plus Compliant patient data sharing between providers, patients, and health plans has never been more important or more challenging. Despite electronic health records (EHRs), paper still plagues many clinical and administrative tasks.Scanning documents into patient records can be a cumbersome process, riddled with manual steps and prone to errors,consuming valuable staff time.

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dollar bills flying through the air around a large MFP copier

Are You Paying for More Printer Than You Need?

Get the Right Printer for Your Needs (Not Features You Don’t)

Finding the right printer can feel as overwhelming as choosing a new car. Just like cars, there are a number of options to consider, all with varying features and price points. The key is to choose the right printer for your specific needs, not the one with the most bells and whistles.

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From left to right: food market; young boy holding a t-shirt up the his chest while 2 women look on, smiling; 2 female volunteers smiling in front of food on a table

Nonprofit Shoutout: Interfaith Assistance Ministry

Interfaith Assistance Ministry (IAM) is a unique organization built on the power of community. It isn’t just another helping hand; it’s a testament to the strength found when compassionate people with a shared vision for a better world, come together. Founded by Henderson County churches, the synagogue and faith community leaders in 1984, IAM’s goal was to develop an umbrella

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woman showing man a graphic on an interactive smart board

5 Ways Your Organization Can Benefit from an Interactive Whiteboard

The interactive smart board, also commonly called a digital whiteboard, enables you to do so much more than just write out the points you’re trying to make. Smart board technology is changing the way people carry out meetings and presentations. Your organization’s conferencing will go to a whole new level, whether you’re in the field of education, healthcare, manufacturing, banking, government, or retail.

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infographic illustrating what is included in managed print service: printers plus service and repairs plus supplies = one monthly invoice

What Are Managed Print Services?

Managed Print Services (MPS) can be summed up in one simple equation: Printers + Service & Repairs + Supplies = One Fixed Monthly Fee

An MPS agreement not only saves you money, but it also clarifies printing costs across your business. Up to 90% of businesses don’t have a system in place to track the cost of printing documents, while companies typically underestimate printing costs by 30% to 40%. How can you manage something that you don’t actually measure?

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5 young children in capes and masks playing at superheroes

Nonprofit Spotlight: FIRSTwnc

From the moment visitors land on its website, FIRSTwnc’s commitment to empowerment and community participation shines through. As the trusted cornerstone for families and individuals with disabilities in Western North Carolina, their recent renaming reflects their deep dedication to the region. FIRSTwnc stands ready to provide unparalleled support and resources to those who need it most.

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a group photo of employees standing in front of a blue wall with a white company logo

Customer Survey Results: The People Behind the Scores

Our customer satisfaction isn’t just a number – it’s a badge of honor. Our team boasts a combined 262 years of experience and extensive training, ensuring your equipment runs smoothly, from desktop printers to high-volume production machines. But what truly sets us apart is our commitment to exceptional service. Experience the ABE Imaging Tech difference!

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On the move with, from left, ABE sales manager Baxter Culler, Canon's Dusty Morrow, and ABE account rep. Cade Ramsey, ready to share the game-changing perks of the Canon Colorado Series.

ABE Takes Canon Colorado Info Sessions on the Road

We took the Canon wide format show on the road to go over the mind-blowing capabilities of the Colorado Series production printer with a number of interested printers and in-house marketing teams in the area. Brace yourselves, because the Canon Colorado Series production printer for large format graphics is about to revolutionize your printing game.

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rendering of person Xing out a document to cancel

Navigating the MFP Upgrade Process Part II: Early Lease Termination

Upgrading your office copier is easy enough to take care of when you’re happy enough with your device, service call outcomes, costs, etc to upgrade at lease end. But what if you’re currently in a lease with another provider and you want out? This blog is your roadmap to navigating the tricky terrain of early lease termination.

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man standing in front of wide format scanner

Slow Scanning with KIP

https://youtu.be/umfJsvCpDL8 What is slow scanning and when do you need it? Slow scanning is the process of scanning documents at a slower speed to ensure that every detail is captured. This is especially important when scanning fragile or historic documents, as a standard scan may miss some details.  You may need to slow down scanning speed if you are scanning

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elite dealer award logo on white background next to ABE logo on a dark blue background

ABE 2023 Elite Dealer Award Winner

Advanced Business Equipment (ABE) has been named to ENX Magazine’s 2023 Elite Dealer list by the national trade publication ENX Magazine/The Week in Imaging. The Elite Dealer award is the annual “Who’s Who” of the office technology dealer community, honoring the nation’s top office technology dealers and recognizing excellence in key areas, including fostering a strong corporate culture, philanthropy, achieving remarkable company growth, demonstrating innovation

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gradient graphic with animals, fish, birds, trees, people

Nonprofit Spotlight: Mountain True

You’d be hard-pressed to find a nonprofit that works harder and impacts a wider range of environmental factors than MountainTrue. Their mission encompasses championing resilient forests, clean waters and healthy communities across 26 counties in the Southern Blue Ridge Mountains of Western North Carolina and North Georgia.  Formed in 2015 when 3 Western North Carolina-based nonprofits merged and joined forces, MountainTrue has since grown to

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homepage of a data security website

Data Security Tip: How to Know if Your Information Has Been Involved in a Data Breach

Data security is essential for anyone with an online presence. Many people mistakenly believe that companies will always inform them of data breaches that expose their personal account information to criminals. This was once true, but data leaks are now so common that companies often fail to notify affected customers. A Proactive Approach to Data Security and Tracking Your Accounts

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production document scanner with large stacks of documents in the feed

Do You Need a Production Scanner?

What differentiates a production scanner from a ‘regular’ scanner? Production scanners, available in A4 or A3 sizes have the capacity for very large daily outputs, without sacrificing quality or wearing out the machine. They have large automatic document feeders (ADFs) that can generally handle over 100 sheets, plus very quick scanning speeds of or over one page a second to

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2 men seen from the back sitting and looking at computer monitors

C4080 Production Printer Training: ABE Team Expands Expertise

This week we take a quick peek into the training room as ABE service techs Eric Haines and Chad Angel participate in an in-house, intensive 7-day production C4080 series production printer training led by Konica Minolta instructors. Intended for service professionals only, this comprehensive class provides technical theory and training on the following production printers and peripherals: AccurioPress C4080/C4070 AccurioPrint

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graphic symbol of CEO Juice 2022 award for World Class Service' next to logo of CEO Juice

ABE Achieves “World Class Service” Level

We are proud to announce that ABE has been recognized by CEO Juice with the Net Promoter Score (NPS®) “World-Class Service Award” for 2022. NPS® has become the world standard for measuring customer satisfaction levels.  What is CEO Juice? CEO Juice is an independent AI company with an automated, audited process where every step is controlled by them—the numbers cannot

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production printer from Canon USA with extra paper tray and external finisher

Production Print for the Office

Introducing Production Lite Office Printer Capabilities, Expanded Have you often wished your office copier/printer could cover more than the day-to-day use of copy/print/scan/fax? Has your printer’s inability to produce quality printed materials been holding you back, leading to costly outsourcing for marketing materials? Allow us to introduce you to a new alternative. Meet the imagePRESS Lite C270 Series from Canon,

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blue and black award logo

ABE Receives Konica Minolta Pro-Tech Service Award for 23rd Consecutive Year

The gold standard for service competency and proficiency Konica Minolta has awarded Advanced Business Equipment with their esteemed Pro-Tech service award for the 23rd straight year. To attain the Pro-Tech standard, Konica Minolta evaluated and measured each element of ABE’s operation, including its management skills, inventory control systems, technical expertise, dispatch systems and customer satisfaction ratings. Konica Minolta recognized ABE

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a group photo of employees standing in front of a blue wall with a white company logo

The Importance of a Seasoned Team of Expert Copier Technicians

Putting knowledge and expertise to work for you Multifunction printers (MFPs) are essential tools for businesses of all sizes. They can be used to print, copy, scan, and fax documents, and they can save businesses a significant amount of time and money. However, as with any complex machine, MFPs require regular maintenance and repair to keep them running smoothly. This

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Illustration of the phases of a chrysalis transforming into a woman with butterfly wings

NONPROFIT SPOTLIGHT: OUR VOICE

Speaking up for those who can’t Today’s client spotlight highlights a critically important organization in Asheville: Our VOICE, a nonprofit crisis intervention and prevention agency serving survivors of sexual violence and human trafficking age 13 through adult in Buncombe County. Since its beginning in 1974 as an all-volunteer, grassroots organization, the agency has helped countless people of various ages to overcome

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What’s the Difference Between Proactive and Reactive Cybersecurity Techniques?

Think of ‘proactive’ cybersecurity techniques as before and ‘reactive’ techniques as after Understanding the difference between proactive and reactive cybersecurity techniques  Proactive Proactive security monitors your network 24/7, checking for system irregularities. Your team is instantly informed about potential problems before they escalate. A proactive approach includes programs that continuously scan for system errors and malware invasions, notifying you in real time

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